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Set up done on iPhone but mini says not set up

MissyD31
Community Member

home mini gen 1 goes through set up on my iPhone then tells you to say ask google what time it is. The mini says it’s not set up HELP!! I have tried everything I can think of.  

4 REPLIES 4

Mlabrador
Community Specialist
Community Specialist

Hi MissyD31, 

 

Thanks for reaching out and sorry for the late response. Let's sort this out. 

A few questions — is this a first time setup? How far is the Google Home Mini from the router? Also, since you are using an iPhone to set it up, make sure to turn off mobile data and turn on bluetooth. You can check the how to set up here: https://bit.ly/3aMFr6o

 

Keep me posted. 

 

Best, 

Nikki 

Muddi
Community Specialist
Community Specialist

Hi MissyD3,

 

How's your device? Do you still need help with your Google Home Mini?

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey MissyD3,


I wanted to check in and ensure everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey MissyD3,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake