My Nest Audio recently started slowing down and being unresponsive to my commands. So from my knowledge of having a slow Google Home Mini, I tried factory resetting it, and typically, it works. But one device is obviously not like the other. I'm sure I had made a mistake by deleting my Nest Audio manually from my Google Home app, on top of unplugging the device while it was still factory reseting (stupid of me, I know). So I plugged it back in and waited for it to restart, left to go see a movie, and came back only to find that it's still stuck in factory reset. Is there a way to solve this issue? Or should I go buy/request a new Nest Audio?
You can try these workaround steps:
I am sorry to hear you are still having trouble with the device restarting in recovery mode. I would recommend plugging in the device and performing a factory reset on the device. Please make sure that you are not holding the volume buttons down, as this will put the device back into recovery mode. Please let me know if that helped or if the issue is still present.
I have 2 nest audio and 3 nest mini. There is one nest mini that doesn't work correctly. Problems to connect to the cloud, impossible to change the EQ and so on. The others work fine. I've opened already three tickets with Google support but I never received any reply. I am very disappointed with Google, I thing that I will never buy any other Google 's products in the future.