YouTube Restricted Mode and Casting to any device - UPDATE

[CHM_99]

I've been meaning to revisit this thread regarding casting issues for a while.  It was locked before I could come to any resolution.  (Which is fine, I lost track of it for a while and have been troubleshooting this for months.)  In any case, I solved it, or at least now know why it isn't working.

It turns out the issue has nothing to do with Nest or casting.  I can't play restricted content (whatever that means) from YouTube on my devices because my YouTube account is a Brand account.  There is no way to age verify brand accounts (or Google is unwilling to allow that) so I can play content from my main account, but not from the Brand account.

So my question is: where do I take this issue?  I understand it isn't a nest/casting issue per se, but I'm having trouble finding a place to ask/discuss brand account issues in google's labyrinthine help forums.  If no one knows, that's cool too, I just thought I'd ask.  Thanks  in advance!

[Princesss]

Hi CHM_99,

Thanks for visiting the Community.

We appreciate you sharing your experience in the Community. It's good to know that everything was all sorted out. This post would be very helpful for others who are also experiencing the same thing.

Feel free to post some tips so others can also try.

Best,

Princess

[Princesss]

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi CHM_99,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess