Ayuda llevo semanas sin que funcione

[Liss]

Estoy ya cansada de lo mismo y ni soiporte técnico ni porras.. mucho decir que se solucionó el problema y el problema sigue sin resolverse!! Cuánto tiempo más tengo que esperar???

[EduardoN]

Hi @Liss,

Thank you for reaching out to our support community! I understand your concern about your defective Chromecast. I appreciate you taking the time to share this information. I'm here to help you resolve this.

Based on this information, I'd like to ask you more about this concern. 

• Which Chromecast device do you have?
• Are you using an iPhone or Android?
• Do you have the latest version of the Google Home app?
• Did you reset the Chromecast device and the phone you use to control it?

Please feel free to share any additional details you think might be relevant.

Best regards,

Eduardo