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CCwGTV 4K update to Android 14 broke TV stream playback

gurabli
Community Member

My CCwGTV 4K received the latest update UTTC.241218.004, now I have Android 14.

This update broke playback of direct live TV stream in all the apps. It looks that all the h.264 FullHD streams are affected. The playback is like slow motion with judder and audio out of sync. All these apps worked perfectly fine before the update. Many users report the same (Reddit). 

Source is DVB-C, TS stream from my cable TV provider.

Is this a known problem from Google's side? All the devices still on Android 12 are perfect. 

 

1 Recommended Answer

GoogleNestTeam
Community Manager (Admin)
Community Manager (Admin)

Hey all,

Thank you to everyone who has shared details about this. Our team is aware and are actively working on identifying a fix. We will provide an update once we have more to share. We apologize for the inconvenience and thank you for your patience.


EDIT (6/24): 

Thank you for your continued patience. To help us further investigate, we would appreciate you sending feedback if you encounter the problem. Please follow the steps below:

  • From your TV, navigate to Settings > Help & Feedback > Send feedback
  • In the feedback input field, write the description: "Cannot play DVB streaming"
  • Enable both "Include system logs" and "Include bug report"

Press "Send feedback"


EDIT (8/5): 

We've identified the root cause and are actively working towards implementing a fix in an upcoming update. We'll provide an update on the rollout as soon as possible. Thank you for your patience.

View Recommended Answer in original post

256 REPLIES 256

Here is a quick press release you can forward to all tech influencers that could help us:

Android 14 Update Breaks Live TV on Chromecast with Google TV – Google Leaves European Consumers Without Solution

Since the start of 2025, Chromecast with Google TV 4K devices updated to Android 14 have been unable to properly play back live TV streams. The root cause is clear: Android 14 broke support for H.264 interlaced video, a format widely used in Europe for digital terrestrial (DVB-T) and cable television (DVB-C).

Before the update, everything worked flawlessly. After the update, live TV is essentially unusable.

Despite weeks of user reports and an active support thread on Google’s own community forums (link here), Google has not acknowledged the severity of the problem, provided a workaround, or committed to a timeline for a fix.

Key facts:

The issue affects all live TV streams using H.264 interlaced content, which covers the majority of broadcast TV in Europe.

Streaming apps relying on these feeds — including TV network apps and IPTV solutions — no longer function correctly.

This problem is not due to broadcasters or app developers; it is a regression introduced by the Android 14 update itself.

Users purchased Chromecast with Google TV as a reliable streaming device, but now a core advertised use-case is broken.


Why this matters:
Millions of European households still rely on DVB-T and DVB-C live TV. Breaking such a fundamental standard without warning or remedy has left users with hardware that cannot fulfill its advertised purpose. The lack of official response further undermines consumer trust.

Consumers are asking Google to:

1. Release a software update urgently restoring H.264 interlaced playback.


2. Provide transparent communication regarding the status of the fix.


3. Commit to proper quality assurance on updates that affect essential features.

 

Tech journalists, influencers, and digital rights advocates are encouraged to amplify this issue and hold Google accountable for failing to support a core standard of broadcast television in Europe.

also, they brought up this issue with android 14(was OK on12):
LLDV - switch issue on hybrid files in media3(exo based players)
https://issuetracker.google.com/issues/434213619
and just don't care

Andro27
Community Member

Now for me ethernet over USB not work on android 14 Philips oled TV 

Andro27
Community Member

AND now problem with earc no video signal from reciever 

NautilusX
Community Member

I don't believe they'll fix this.
And that's why I got rid of Google Streamer.

Artan
Community Member

It's been a month since you announced the fix, and I'm wondering if you have any plans for when it should be available.

Peiter_x
Community Member

I have the same problem in Melbourne Australia, both of my gccwtv worked perfectly before the a14 update now all DBV-T2  HD channels and 1 SD channel plays in slow motion, shame on you Google your commitment to your customers is appalling, looks like I may as well bin the gccwtv and to think I contemplated purchasing the new streamer, I’m now looking to UNGOOGLE myself, so glad to be sending this on my 10 year old iPad.

Peter

PisssOfff
Community Member

Google is actively fighting TV piracy. If someone thinks it is an error or coincident, they must be naive.

I use it totally legally, my cable provider gives DVB-C access for my subscription. 

DVB-T2 is legal. 

Are you a specialist from Google? I don't know what's going on, don't say.

Non legit streams are always transcoded and deinterlaced. Only legit broadcasts use interlaced content. 

Not always. Some providers have 1:1 streams.

Pierreh
Community Member

Still no update to fix it ... really thinking to trash my chromecast devices ...

Artan
Community Member

Buy an Apple TV, you won't have any interference. I'm not an Apple fan, but this is the only device that doesn't have any interference.

rogalesko
Community Member

Google just spit on Us... well done.

Ivanmartin
Community Member

Another one affected here. Still no solution?