Cannot cast mobile screen to chromecast

[Joejoe141]

I have a Xiaomi redmi note 10 pro running android 12. I cannot mirror my screen via chromecast using google home app. I can play music, but not cast screen. To fix, I have tried rebooting chromecast + phone, allowing microphone and google play services and clearing all caches. Please advise on fix

[Steggy]

I have the same problem!! honestly I wouldn't recommend buying a chrome cast to anyone

[Azarco]

Hi folks,

Thanks for reaching out. I'm sorry for the trouble this has caused you — let me help you out. When did it start happening? Please try these steps:

1. Power Saving Mode must be turned off.
2. Try uninstalling and reinstalling your Google Home app.
3. Toggle the Microphone permissions on your phone.

• On the Android device, tap Settings.
• Scroll down and tap Apps> Google Play Services > Permissions.
• Look for Microphone and slide the slider on .

Looking forward to your response.

Best,

Alex

[Azarco]

Hey there,

Bumping in here to make sure that you saw my response. Please let me know if you still need my help with casting your phone screen to your Chromecast.

Best,

Alex

[Joejoe141]

Nope. You've described all the steps I've already done. 

[Azarco]

Hey folks,

Sorry for the late response. 

Have you tried plugging your Chromecast to a different HDMI or a different TV? Also, could you please try use a different phone to isolate the issue.

Best regards,

Alex

[Azarco]

Hey all,

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.

Thanks,

Alex

[JenniferV]

Hi folks,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help here, Alex.

Regards,

Jennifer

[MartT]

Im using mibox 4 and redmi note 10 pro. Casting screen doesnt work. Need quick fix soon!