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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25836 Views
  • 0 replies
  • 11 kudos

TMobile wifi gateway - Chromecast doesn't work and there is no fix?

My chromecast devices are not connecting to the T-Mobile Wifi gateway 5g during setup. I’ve tried resetting, resetting and they’re not letting my devices set up on my tv. My casting options will not pop up either. I can’t set up my devices or cast to...

asim3 by Community Member
  • 1205 Views
  • 5 replies
  • 1 kudos

New 2nd Chromecast device will not display selected YouTube TV program.

I just installed a new Chromcast device to my older tv. I can get the main screen but when I select a program that uses Youtube TV it will not open. I can open content from other streaming services but not Youtube. I have another tv in another room t...

pgfuller by Community Member
  • 535 Views
  • 3 replies
  • 0 kudos

iPhone and Macbook won't recognize or cast with Chromecast

My Apple iPhone and Macbook won't stay connected to Chromecast and won't cast to my tv. All devices are on the same wifi signal and up to date. I started having the issue with my 2nd gen Chromecast and assumed it stopped working due to age and use af...

JimK5049 by Community Member
  • 662 Views
  • 3 replies
  • 0 kudos

My Chromecast 4 stuck on G logo.

Hello,Today when I tried to turn on my Chromecast, it stuck on G logo as you can see on the photo below. I tried to do a factory reset via button but I can push button for a 1 minute and nothing was changed. Is it any other way to fix it?  

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tjedynak by Community Member
  • 968 Views
  • 6 replies
  • 0 kudos

Device no longer shows up to cast to

Suddenly today my iPad doesn’t show any devices that I can stream You Tube TV from. I checked network settings on my TV, all good and unplugged ChromeCast and replugged it in. Restarted my IPad. Any other suggestions?

Susan2mcm by Community Member
  • 871 Views
  • 5 replies
  • 0 kudos

New Eurosport app not casting correct commentary

With the ne Eurosport app I only get ambient sound when I cast to tv from my phone. The correct commentary is on the phone. How do I change it?

Bc4 by Community Member
  • 4884 Views
  • 4 replies
  • 1 kudos

UTILIZAR DISCO DURO NTFS EN CHROMECAST 4K

Hay alguna forma de leer discos duros en NTFS con mi CHROMECAST 4k? Esto sin utilizar PARAGON?, Me parece una vergüenza que tengamos que pagar por algo tan imprescindible a parte de que ya no es compatible con Google tv

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