04-09-2023 05:03 PM - edited 04-09-2023 05:03 PM
My chromecast is set up with the app but I can't share my screen, after the set up says that is not available, chromcast and phone are connected on the same WiFi network, I have tried to restore 2 times and still the same
What can I do?
04-09-2023 05:31 PM
Are any apps able to see the Chromecast?
What about other phones?
04-09-2023 06:13 PM
Y tried with my husband phones, same.
I tried with YouTube and Disney, same
I can't share
04-09-2023 06:14 PM
What does the chromecast show on the TV? Does it look ready for casting or is it asking to be configured?
Does the Google home app find the chromecast and is it able to change its settings or reboot it?
04-09-2023 06:25 PM
In the App shows the option to reboot bur when I press, nothing happen so I have to do it manually
On TV, looks normal, time hour, weather and picture
04-09-2023 06:31 PM
I think there might be some networking issue, like something blocking broadcast packets.
Male sure you have upnp enabled on the router.
If you have wifi repeaters, try without that.
Take a look at these suggestions https://support.google.com/chromecast/answer/10109908?hl=en
04-12-2023 02:01 PM
Hi Karenyayis,
Thanks for reaching out. Have you tried what @CarlosS suggested? Is this the first time you set up this Chromecast device on this network? To isolate, try to set it up via mobile hotspot from another phone. See the steps below for guidance:
Let me know how it goes.
Thanks,
Kimy
04-15-2023 08:27 PM
Hi there,
I'm just checking in to see if the troubleshooting steps shared helped. Let us know by updating the thread, and the Community will be happy to lend a hand.
Cheers,
Muddi
04-16-2023 10:55 PM
Hi folks,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Cheers,
Muddi
04-16-2023 11:05 PM
I had to sell it and buy a smart tv because nothing works, so disappointed
04-16-2023 11:17 PM
Hi Karenyayis,
We're sad to see you go. We hope we can make it up to you in the future. Send us a message if you change your mind.
Cheers,
Muddi