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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2832 Views
  • 16 replies
  • 3 kudos

Assistant doesn't recognize chromecast built-in

We have 2 tvs with built in chromecast. Google home automatically recognized them, but i can't move it into a room, and google assistant doesnt find it when asking to play youtube, spotify etc.

TimStan by • Community Member
  • 919 Views
  • 3 replies
  • 0 kudos

Can’t connect to chrome cast from iphone

I’ve just purchased a Google chromecast 3rd Gen. set up was going fine until wifi setup. It says “connecting” then after a few minutes “connected”. Seconds after, it says “Something went wrong”…I’ve tried restarting my wifi, restarting my phone, rese...

Sh4nts214 by • Community Member
  • 1698 Views
  • 5 replies
  • 0 kudos

Cant connect to new router

Iv started using a new modem and my chromecast won't come up on Google home. When I try to conect it to the new wifi it keeps saying "could not communicate with your chromecast"

Joshuafyfe by • Community Member
  • 1133 Views
  • 3 replies
  • 0 kudos

Resolved! Ambient mode wont display all my photos

I'm sure everyone else has the same issue but why is it that it the chromecast won't show more than a few photos at all. Sick of seeing the same photos again and again when there are hundreds.

Crashe by • Community Member
  • 10816 Views
  • 4 replies
  • 6 kudos

Chromecast with Google TV Not Working

Is anyone else finding that this Chromecast completely fails every month or so? Its fine in between, but then I have a night where it'll just pretend its going to load a show and never do it. I've found the only fix is a factory reset, but that takes...

MSG7 by • Community Member
  • 1034 Views
  • 3 replies
  • 0 kudos

Resolved! Gen 2 Chromecast

Google home app will not find my Chromecast Gen 2. searches and goes to asking what device I want to set up. stuck in a loop. chromecast on tv shows get the app to get started. light on chrome cast pulsing white light. using a note 20 ultra to try to...

djowen1134 by • Community Member
  • 1838 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast Built In - PCM Audio bit rates?

I have a Sony A80J TV that I'm using as a streamer for the Amazon Music HD app that's on the TV. The app reports that the TV is only capable of 16bit/48khz going to either eARC or Toslink. Sony support states that the TV is capable of 24 bit PCM outp...

ericr2 by • Community Member
  • 1801 Views
  • 2 replies
  • 0 kudos

Chromecast 2 doesnt connect to wifi 5 ghz band

My chromecast second generation was connected with 5 GHz wifi network but it disconnected suddenly and i am never able to connect with 5 ghz network the network doesnt show up on google home app,

Can only cast for a short period

Chromecast Audio Cast firmware: 1.42.172094I cast using Spotify from a pixel 3a running Android 12.Used to work perfectly until a couple of weeks ago.Now when I cast it will only play for a minute or two (sometimes even less) before stopping.Any idea...

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