Chrome cast not connecting to new wi fi

[RayUk]

I have gone round in circles and tried all the advice. The only thing which is now suggested is that I perform a factory re set, however I don’t think this will work as I want to connect to a new wi fi . Am I right in thinking this don’t work ?

[Ashepherdson]

The only thing that works when trying to connect to a new wifi network with a Chromecast is a factory reset, so yes it will definately work!  Let us know if you run into any issues.

[JenniferV]

Hi folks,

Thanks for the help here, Ashepherdson.

RayUk, resetting your Chromecast to default settings is the next best step. Give it a try! 

Also, you may try to manually connect it to the Chromecast SSID. Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again. 

Let us know how it goes.

Best,

Jennifer

[JenniferV]

Hello RayUk,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[Jeran]

Hey RayUk,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran