Chrome cast not working with Facebook app

[GemmieB]

Hi

Any solution please on how to connect facebook to chromecast please.  I have it on my iphone but the facebook video does not have the chromecast icon on the top right corner of the screen.

All other apps are working fine with the chromecast and Facebook app if up to date.

Thanks

[Jeran]

Hey there GemmieB,

I apologize for the late response, and thank you for being patient! Were you able to fix that radio issue? If not, I'd be happy to help out. Go ahead and try these steps to see if they allow you to cast:

1. Open the Facebook app on your phone or tablet.
2. Find the video you want to cast.
3. Tap the Cast button at the bottom of the video.
4. Select your Chromecast from the list of devices.
5. The video will start playing on your TV.

If you don't see the Cast button, make sure that your Chromecast is connected to the same Wi-Fi network as your phone or tablet. You can also try restarting your Chromecast, phone or tablet. I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Juni]

Hi there,

I'm jumping in to follow up if everything is good here. Let us know if you have any further questions.
 

Thanks,

Juni

[GemmieB]

No I’m still unable to cast from the Facebook app. This is an isolated issue as all other apps on my iPhone cast to the same device so it’s not an issue with the network or the chromecast

[Jeran]

Hey GemmieB,

That's no good to hear. In this case, you may need to speak with Facebook support to see if they are aware of any casting issues on their end, since you're not running into issues with any other app. Here is how to get a hold of Facebook support.

Let me know if you have any more questions or concerns.

Best regards,

Jeran

[Princesss]

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Muddi]

Hey GemmieB,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi