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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 333 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27256 Views
  • 0 replies
  • 12 kudos

Resolved! HBO Max on TCL Google TV breaks on 4K content

I know it's not the actual product but I wanted to see if others in the ecosystem have seen it: When I try to play something like Dune or Zack Snyder's Justice League, the video looks like it starts but then it sits there. Sometimes I can get it movi...

Ca5torTr0y by • Community Member
  • 1275 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast GoogleTV no audio cast for nest audio speakers

So, I bought a Chromecast with Google TV and a pair of Google Nest Audio speakers. I paired up the two speakers into stereo mode, but, to my surprise, I found that Google TV does NOT have an audio cast feature. There is no built in ecosystem to seaml...

SRBrent by • Community Member
  • 3559 Views
  • 3 replies
  • 5 kudos

Chrome will not connect to Chromecast from Surfacebook

I have not been able to cast Chrome from my Surfacebook.I am able to cast Chrome from my work MacBook, my Galaxy Tablet, and my Android.It says that my version of Chrome on my Surfacebook is up to date (Version 95.0.4638.69 (Official Build) (64-bit))...

SmolKitty by • Community Member
  • 2542 Views
  • 13 replies
  • 0 kudos

Resolved! clappr

bonjour lorsque je veux visionner une video depuis mon pc sur la tv la tv affiche CLAPPR?

lo83 by • Community Member
  • 33827 Views
  • 6 replies
  • 1 kudos

Resolved! Google tv

Hello guys please help first im thrilled with your product but please i have some issuesFirst the xbox game pad does not connect ,i followed the procedureSecond i bought a type chub natec so i can expand memory to have ethernet connection but nothing...

Jimko by • Community Member
  • 2924 Views
  • 6 replies
  • 0 kudos

Apple TV Plus kills headphones

Apple TV Plus worked for a couple of hours. But then it stopped. Every time I enter Apple app, it kills the headphone connection across all apps. The only fix is a cold reboot. This happens on a Bluetooth headset connected directly to the Chromecast ...

pjcamp by • Community Member
  • 888 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi issue

Just wondering how you go about a factory reset or changing wifi networks? cheers!

Cory by • Community Member
  • 1037 Views
  • 3 replies
  • 0 kudos

time setting on chrome cast

We have our iPhone connected with an app to the TV but the time setting is incorrect. When we use the app the time setting on the tv goes back 3 hours and the programs we want to watch through the app (bvnlive) on the tv are not the same as on our iP...

Glenelg31 by • Community Member
  • 1090 Views
  • 3 replies
  • 0 kudos
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