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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 608 Views
  • 7 replies
  • 1 kudos

Built-in TV chromecast won’t work

I have a LOGIK TV with built-in chromecast. I’ve not been able to use it through any of my Apple devices (all I have). My devices don’t even register my TV in the chromecast drop down list when I click on the chromecast icon.

Zing971 by Community Member
  • 1224 Views
  • 3 replies
  • 0 kudos

Google TV remote control just stopped working!

My new Google TV remote control has suddenly stopped working. Tried the hard reset and tried new batteries - nothing is working. No light and no reaction at all. What should I do? Google need to send me a replacement, as i'm really not happy about th...

AuburnOne by Community Member
  • 2181 Views
  • 6 replies
  • 3 kudos

Resolved! Netflix 6 month promo - does it stack?

Hi, if I buy 3 chrome cast google TV bundle and get 3 redemption code for Netflix, can I put them all in before Mar 2022 and have 18 months of Netflix free? Since the redemption expires in Mar 2022.Thanks!

Afung by Community Member
  • 2689 Views
  • 4 replies
  • 0 kudos

Chromecast Version

Need to find Chromecast Firmware version, 2nd Generation-How to check your firmware versionTo check which firmware version you're on:Open the Google Home app .Tap your device Settings Device information.Under "Technical information," check for Cast f...

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Fyreman by Community Member
  • 2466 Views
  • 7 replies
  • 0 kudos

Resolved! Ethernet & Chromecast with Google TV

Hi all,I got a Vermont Ethernet Adapter, a Baseus 65W charger and a USB C to USB-C 100W cable to power my chromcast.The moment I connect my ethernet cable, the chromczst shows that it's connected to ethernet but restarts after 3 sec and I lose ethern...

Resolved! Chromecast with Google TV connected to TV with an HDMI extender

I have tried with extenders from 1 feet till 6 feetIt seems Internet WIFI is not picked up. And when it's barely picked up, HDMI signal degrades and it's able to send lower signal (like just 1080p HD) to TV,I couldn't find any documentation stating H...

jj001 by Community Member
  • 5807 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast

I have two Chromecasts. When I try to set them up it says go to Chromecast app. When I go to the App Store it says app not available. Google home is not even recognizing Chromecast to find to hook it up

Gw by Community Member
  • 902 Views
  • 3 replies
  • 0 kudos

Ambient mode, recent highlights is showing someone else's photos

Recently, we have been getting photos in the recent highlights that are not ours. Trying to find out if anyone else has this and how to stop it from happening. We have been running this for years and just recently has happened.

Jmorton05 by Community Member
  • 959 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast remote control

Can I buy a replacement remote for my chromecast. My one fell I to a glass of no sugar coke and has ceased to work.

galvinpt by Community Member
  • 2006 Views
  • 6 replies
  • 0 kudos
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