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Chromecast Verbindung wird immer nach einigen Minuten unterbrochen

Antje1966
Community Member

Die Chromecast Verbindung  wird nach einigen Minuten unterbrochen.  Habe nichts verändert  vor einigen Wochen lief alles einwandfrei 

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi Antje1966,

 

Thanks for reaching out — let’s see what’s going on. A few questions: What Chromecast device are you using? Do you see any messages on your TV screen? If so, what is it? What steps have you taken?

 

Give the steps below a try and let me know how it goes:

 

  • Plug your Chromecast into a different HDMI port on your TV.
  • Ensure that the distance between your TV and Wi-Fi router is within 15 feet.
  • Reboot your TV and Wi-Fi router.
  • Restart your Chromecast device.


Thanks,
Kimy

LovelyM
Community Specialist
Community Specialist

Hello Antje1966, 

Checking in if you are still having issues. If you haven't already, please try the steps above to resolve your concern. 

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Antje1966, 

It's me again. Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Cheers,
Lovely