Chromecast remote is hung/frozen.

[Bri9]

I tried resetting the remote by holding the home button whilst inserting the batteries. Also tried the  method of holding down the home and back button. 

The method of downloading the Android tv remote doesn’t seem to be an option as all my other devices are Apple and the remote isn’t in the App Store. 

Any other suggestions would be much appreciated? 

[Jeran]

Hey there LEGITINTELS,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please reach out to Chromecast support for further assistance.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,
Jeran