09-21-2024 04:49 PM
Hello,
I bought a Chromecast HD device and play using the apps available on the device: Disney+, Netflix etc. On all these devices, playback is stuttering, causing moments where the frame rate drops and sound cuts out for a second or two. This happens at an interval of 1-2 minutes, and is very frustrating.
I have tried to turn off seamless frame match, turn frame rate match off entirely, and turned off Hardware Overlay. Nothing works. Please help.
09-24-2024 10:29 AM
Hi Moosenhound,
Thank you for posting in the community. I'm sorry that you're experiencing troubles with the image that is stuttering. I understand how frustrating it can be. Help is here.
Before I begin, I would like to ask you a few questions to get started:
- What type of Chromecast do you have? Refer to the following to identify Chromecast specifications.
- Is power-saving mode enabled on your Chromecast HD?
- How close are the devices to each other?
- Is your Chromecast HD's firmware up-to-date?
- Are there other apps that actively run on the Chromecast HD?
- When did the problem start?
Please keep me posted. I'll look forward to your response.
Regards,
Byron
09-25-2024 01:16 PM
Try download app sparkle tv , tivimate off ort player an turn on tunneling then should be good.