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Chromecast with Google TV HD audio dropping out

wncrow
Community Member

I suddenly had an issue that my audio would shut off for about ten seconds every time I made ANY selection from my phone's screen. The audio would eventually come back, but it meant that you couldn't do ANYTHING ELSE while listening to cast music. Beyond annoying! The volume buttons on the side of the phone didn't have this problem.

After a factory reset and renaming the device, the problem persisted. I finally solved the issue by syncing the apps in my phone to the Chromecast with Google TV HD. This sync option is located in the Google Play Store App under the Manage Apps and Devices selection. Hope this helps anyone else experiencing this issue when casting. 

William Crow
1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hello wncrow,
 

Thanks for sharing the resolution in the Community — we appreciate it! Let us know if you have other questions or concerns otherwise, we'll be locking this thread after 24 hrs.


Regards,
Alex