Chromecast y RTV play

[Pedrino]

Hola, he adquirido un Chromecast Google Tv HD para instalarlo en un tv smar tv Xiaomi Mi con android. Lo he configurado siguiendo las instrucciones pero, al descargar la última actualización y reiniciar, deja de funcionar y avisa que no se ha podido actualizar! Se convierte en Google, sin embargo, aplicaciones como

RTV play no funcionan correctamente! No me permite reproducir videos grabados, sólo los directos! Que debo hacer?

[BeulaA]

Hi @Pedrino,

Thanks for reaching out to the community! I understand you're having issues setting up your Chromecast with Google TV (HD) on your Xiaomi Smart TV. You've encountered a persistent 'update failed' error that is preventing the RTV Play app from working. 

I know how important it is for your device to work correctly, and I appreciate the troubleshooting steps you’ve taken so far. Don’t worry, I'm here to help. 

To better assist you, I’d like to gather a bit more information:

• Did you receive a specific error message or code?
• Is the update stuck at a certain percentage?
• Does the device keep restarting the download, or is it simply hanging?
• Who is your Internet Service Provider (ISP)?
• Have you tried connecting your Chromecast to a mobile hotspot to perform the update? If not, let's try that to rule out network restrictions and let me know the results.

Any additional details you can provide will be very helpful in finding the cause.

Regards,

Beula