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Google Chrome cast

Ramzan-faraz
Community Member

Hi 

I am unable to run the YouTube video on tv connected to chrome cast

2 REPLIES 2

floverdevel
Community Member

Do you have a 2nd generation Chromecast?
It's probably because of this: https://www.googlenestcommunity.com/t5/Streaming/Regarding-an-issue-with-Chromecast-2nd-gen-and-Chro...

moralesvicente
Community Specialist
Community Specialist

Hi Ramzan-faraz, 

 

Thanks for reaching out to the Google Nest Community Forum. I'm sorry to hear you're having trouble playing YouTube videos on your Chromecast. Don’t worry; I would be more than happy to help.

To provide you with accurate information, please help me out by answering the following questions:

  • What model of Chromecast do you have?
  • When did this trouble first occur? 
  • Do you experience this behavior just with YouTube or with other streaming services?
  • Have you taken some troubleshooting steps? If so, could you tell me which?

If you have any more information that could be helpful, please let me know. 

 

Best regards,

Daniel