Google chrome web browser won't cast youtube any more, every other site works

[glasseyes]

Recently when I try to cast Youtube from the google chrome web browser the chromecast gives an error. "Something went wrong. Try again or cast something new."

The browser says 'Failed to cast, please try again'.

Every other video producing site that I've tried is working so it is bizarre that a google product is the only one that isn't working.

[sicsacol]

Hi @glasseyes,

Thanks for reaching out. I'm sorry to hear you're having difficulties casting YouTube from your browser. I understand it can be frustrating when your device isn't working as expected. No worries, let's work together to figure out the issue you're experiencing. To help with that, I have a few questions:

• What type of Chromecast do you have? 
• What device do you use to cast? If it's a computer, what's the make and model?
• Is the Google Chrome browser version updated?
• Have there been any changes in their network?
• Were you able to cast previously?
• How far is the device from the router?

Any additional details you can provide will be helpful.

Sincerely,
Jonathan

[glasseyes]

Thanks Jonathan,

• What type of Chromecast do you have? 

2nd gen

• What device do you use to cast? If it's a computer, what's the make and model?

Dell XPS laptop running Ubuntu 24.04

• Is the Google Chrome browser version updated?

Yes, latest version -  134.0.6998.35

• Have there been any changes in their network?

No

• Were you able to cast previously?

Yes, casting youtube used to work.

Casting everything else still works.

• How far is the device from the router?

Under 1m.

[sicsacol]

Hi @glasseyes,

Thanks for your reply. 

Could you please confirm that the casting extension is installed in your browser? If so, please let me know if your Chromecast 2nd gen is listed in the cast extension. If the issue persists, to ensure that the problem is not with your computer, please try casting using another device.

Please keep me updated.

Cheers,
Jonathan 

[glasseyes]

What do you mean 'casting extension'? It is the Google Chrome browser and it includes Cast by default, under the 'Cast, save and share' menu.

The device was listed under the cast menu, both the one with just its name, and the one that only connects to 'certain video sites'.

As if that wasn't bad enough, this morning (since I last used it on Sat), the chromecast has stopped accepting anything, the normal device in the casting menu wasn't there, only the one that only connects to 'certain video sites'.

So I tried resetting the chromecast to factory settings and now Google Home on my Android phone won't connect to it, so I can't use it at all. Google Home connects to the chromecast's wifi but then doesn't go any further and times out.

[sicsacol]

Hi @glasseyes,

Thanks for the update.

We're aware of an emerging issue impacting Chromecast 2nd gen, which may explain the problem you're experiencing. To keep you informed, we will be posting updates and resolution details in this thread: Regarding an issue with Chromecast 2nd gen and Chromecast Audio.

Please let me know if you have any questions from here, as I'd be happy to take a closer look and assist you further.

Cheers,
Jonathan

[glasseyes]

Thanks, the issue has been resolved by the fix for the Chromecast 2nd gen issue.

[sicsacol]

Hi @glasseyes,

Thanks for your reply. I'm glad that you finally sorted this out with your Chromecast 2nd gen. If you have any other questions, please don't hesitate to reach out – we're always happy to help in any way we can.

Regards,
Jonathan