Problème pour caster

[Nydros]

Je ne peut plus caster adn sur mes télé qlq peut m’aider ?

[Antonialexandra]

Idem, du coup on caste notre écran de tel et on va sur ADN. L'image a un cadre noir mais au moins on peut regarder la télé. Mais je ne comprends pas ce problème d'un coup 

[Nydros]

Je cast avec mon pc du coup et g pas de bordure je crois que c un problème iOS 

[Nydros]

C revenu pour ma part 

[virnab]

Hi there,

Thanks for reaching out to our community.

I understand that you are having trouble streaming the DNA app on your TV. I appreciate the additional information provided to better understand your experience. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

• When did the inconvenience start?
• Are you using a Google Chromecast device to stream? Or are you using a TV with the Google TV operating system?
• If you are using a Google Chromecast device, what is the model? Here is a Google Help Center article that can help you to identify your device: Chromecast and Google TV Streamer specifications.
• Is your Google Home app updated?
• Have there been any recent changes to your WiFi network or home environment?
• Is your mobile device updated to the latest version?
• Are you using the latest version of your DNA app?

Please keep me posted.

Best regards,

Virna

[Nydros]

J’ai remarqué le problème il y a 3semaine

Oui j’utilise chrome cast 1ere génération pour diffuser

et oui tout est à jours