Problems in setting up WiFi with Chromecast using iPhone

[saurabh_iit]

I have restarted my whole chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:

bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy settings and try again. 

i don’t know how else to solve this problem 

[SergioMelo]

I've got the exact same issue, hope it gets fixed soon

[KMills]

Good to know someone else is having the same frustrating issue! I’ve literally tried everything. Chromecast connects then drops out immediately.

[Kimy]

Hey folks,

Thanks for posting and for being a step ahead of us. Let’s see what’s going on — is this for a new Chromecast device? If not, were there any recent changes, updates to your network or setup? The message you received is between the setup device (phone, tablet, etc.) and the Chromecast device. There’s something about the setup device that disrupts the previously established communication during initial setup. It could be a lot of things (VPN, security, etc.).

Give these steps a try:
 

• Try another setup device.
• Factory reset before attempting to re-setup.

Let me know how it goes.

Thanks,
Kimy

[KMills]

Thanks @Kimy  for reaching out. 
I had the same issue when I tried with an iPad (instead of the iPhone) each time I attempt I have to do factory settings and still not working unfortunately. 
I can set up the Chromecast but then it automatically drops out. 

[KMills]

@Kimy  here are some screenshots for you. Note the time. It almost instantly connects and then in the tutorial the device is not shown and then back on the Home Screen the device is disconnected. 

 

 

 

 

[Kimy]

Hi KMills,

Thanks for the screenshots. Based on these, it can be network related.

A few questions:

• Does the TV go to Ambient mode (screensaver)?
• Is your iPad connected to the same network/bandwidth (2.4GHz/5GHz)?
• What is the make and model of your router?

I look forward to your response.

Regards,

Kimy

[KMills]

Hi @Kimy  Thanks for looking into this further.

Yes the TV is showing an Ambient Screen (the screensave with the images)

Yes all my devices at home, Ipad, Iphone, laptop, baby monitor are all connected to our wi-fi

The make and model of the router is Sagemcom Fast 5866T. I've been able to log into the router online and see the Chromecast Set up in there. If you have any tips on what i should check for that would be great - thank you!

[Kimy]

Hi there,

Got it! Move all your devices including your Chromecast to 2.4GHz then observe. You can also try mobile hotspot to isolate.

Let me know how it goes.

Best,

Kimy

[Jeran]

Thank you for helping out on this thread, Kimy!

Hey there everyone,

I'm just checking up on this thread, does anyone have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey everyone,

Does anyone have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran