Regarding an issue with Chromecast 2nd gen and Chromecast Audio

[GoogleNestTeam]

Update 3/20/25

Hey folks, 

If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.

Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chromecast (2nd gen) and Chromecast Audio. Check out this help center article if you need help updating the Google Home app.

If you’re still experiencing problems during setup, please reach out to customer support for further assistance. 

Thanks again for your patience while we worked to resolve this issue!

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Update 3/17/25:

Hi folks,

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out has begun and may take a few days to roll out to everyone. We’ll post a confirmation once the roll out to all users is complete.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

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Update 3/14/25:

Hi everyone,

Thank you again for your patience, we have some good news - the fix should reach all users today. If your device has received the update it should be on the following firmware versions:

Chromecast (2nd gen): Firmware version 1.56.467165

Chromecast Audio: Firmware version 1.56.467166

Check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

Please note: If you performed a factory reset during the troubleshooting process, you may still be experiencing an issue where you cannot re-setup the device. The team is working diligently to resolve this, and we will provide next steps as soon as possible.

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Update 3/13/25:

Hey everyone, thank you for your patience while we work to resolve this issue. Here’s the latest:

We have started to roll out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days. Your device must be connected to receive the update.

If you performed a factory reset during initial troubleshooting, you may still be experiencing an issue where you cannot re-setup your device. We are working to resolve this as soon as possible. Please continue to check the Community page here for updates and next steps.

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Update 3/11/25: 

Hi all,

An update on the situation: the team has identified the cause of the issue impacting Chromecast (2nd gen) and Chromecast Audio devices.

Please do not factory reset your device. If you previously performed a factory reset during troubleshooting, you may also be experiencing an issue where you're unable to re-setup your device. The team has identified the cause for this as well and is currently working on a fix.

We’re working to resolve this as soon as possible, and will keep you updated when there is more to share.

We sincerely apologize for the inconvenience, and appreciate your patience in the meantime.

Thank you.

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Hello,

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix.

Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.

Thank you for your patience.

[Laurent2]

My Chromecast Audio is now back! Thanks. Very strange that this bug has appeared so late!?

[Haru22]

Hi! I don't have this version (3.30.1.6) available to download in my playstore. Can someone please help me with that?

Thank you 😊 

[Leandro3]

Boa noite! Eu havia redefinido o Chromecast 

Hoje 18/03/25 fiz o seguinte procedimento 

No celular : Android, cofinguração/sistema/hora e data/ desabilitei automático, 

Coloquei para o dia 06/03/25 

Acessei o Google Home 

Fiz a busca do dispositivo e segui o passo a passo do app! Funcionou o Chromecast conectou a rede e atualizou! Está funcionando normalmente agora! 

[KimDS]

I had done a factory reset. I cannot update the google home app as I am on an iPhone7 and did not receive iOs 16.1, which your new version of the app requires. Please make the update available for my device as well! I can’t watch anything without my chromecast!

[Leandro3]

Boa noite! Eu havia redefinido o Chromecast 

Hoje 18/03/25 fiz o seguinte procedimento 

No celular : Android, cofinguração/sistema/hora e dados/ desativação automática, 

Coloquei para o dia 06/03/25 

Acesse o Google Home 

Fiz a busca do dispositivo e segui o passo a passo do app! Funcionou o Chromecast conectado à rede e atualizado! Está funcionando normalmente agora! 

[FahadKhan911]

Simple

Just change date to 1st March 2025 in your phone/iphone/tab and then connect to Chromecast.it will update your Chromecast then you will be able to connect wifi in your Chromecast then you will be able to use your Chromecast.

[wtracy1]

When will the new release be put on the app store?

[JamesPFitz]

Nope.  Does not work.  Reset everything and downloaded the latest Google Home app.  Authentication fails.

[FahadKhan911]

Simple

Just change date to 1st March 2025 in your phone/iphone/tab and then connect to Chromecast.it will update your Chromecast then you will be able to connect wifi in your Chromecast then you will be able to use your Chromecast.

[Nadiak786]

How do you change the date is the question 🤔 ⁉️ 

[FahadKhan911]

Go to your phone/iphone/tablet there will be option in settings as clock.change date there.

On your Android phone, open Settings, then: Android 9 select System > Date and Time. Android 8 select General Management > Date and Time. ...

1. Select Set date, then the desired date on the calendar, and tap Done.
2. Select Set time, then set the desired time on the clock, and tap Done.

[Sujitra]

Tap on install on your iPhone and turn off automatic date and change the date to March 7th

[DanielleMez]

Roll it out to all, this is 2025 & I've been down for almost 2 weeks. This is ridiculous. Google needs to do better!! 

[Neajal]

Already resolved my issues by changing the date of your phone by March 1 2025 , then continue set chromecast by google home

[Stewart01]

In Australia, and my Chromecast still will not setup after a factory reset.

[Stewart01]

Android app.

Also can't get the latest Home app??

[Moises-81]

Ainda não resolveu o problema 

[Joaobatista2643]

I’m sorry but this still doesn’t work for me. What can I do?

[Jorgeane]

Não estou conseguindo conectar 

[isabellva]

Great. Did a factory reset days before Google posted about NOT doing it, fixed it by changing the date etc etc, everything worked just fine. All of a sudden just now, chromecast didn’t work again while streaming. Got an e-mail from Google just now (about time) stating that they fixed the issue, aaaaand everything’s back to not working again. Seriously? 

[Nunnaurbznz]

There's isn't a tile on my Google home for the Chromecast. Since it won't recognize my device so that it can be set up to check the firmware version, I'm still without service!!! Please provide an alternative for the gen2 Chromecast devices that were reset. I also tried backdating before March 9th but that didn't work for me either. 

[martyf]

you broke my Chromecast Audio , it had been working great for years , now it is dead, thanks v much. 

i did not attempt to reboot , factory reset or anything, i simply left it powered on and it died at some point during your blackout , thanks again... i will be reducing google use for here. hopefully i will not be the only one taking steps to reduce my google/apple/usa footprint. 

[MrsGee]

Hey guys, I changed the date on my phone to march 1st and then my chrome cast connected and updated. Then I changed it back after the update and it continued to work. Try this if you factory resetted as originally advised. 

[RebecaLara]

my chromecast isn’t working! We the problem started i tried to update the deciver. When it will be working?

[Robbt30720]

It says I need to update app to version 3.30.1.6, but that update is not available in the Play store. It still just has version 3.30.1.5 updated on 2/26/25. When will the new updated version finally be available for download?

[Geno21]

Google Home for Android 3.30.1.6 has not been made available for an update for me yet.  Wonder if I have to wait for a release or something.

[ecamacho6308]

No se restablecer mi chromecast 

"No se puede comunicación con tu chromecast "

[blister]

Still not working for me! Even with the update 🙁

[mickeymikevegas]

After the March 17th updated news and instructions, my Chromecast & Google Home connection still is saying it can't authenticate my Chromecast. I even bought a brand new Chromecast gen 2, and got the same bad news like my old one. 

[Chardy]

Still didn't work

[JPDJ]

I did factory reset my chromecast, so I have made sure that the Home app on my phone has been updated to the required version ( 3.30.106 for iOS). The chromecast however still won't function as it can't get past the 'connecting to the w-fi' step in the setup process. Any suggestions on how to solve this?

[mickeymikevegas]

MARCH 18th 2025: UPDATE: I don't how in the world I got it to work again, but I finally have prevailed and it's all working again. Although I don't recommend doing what I did, unless you got the time, the money, & the patience on the hoops I had to jump through like Michael Jordan. First off, I bought a brand new Chromecast device, second gen. My old one was a gift and I forgot if it was 1st or 2nd gen on the packaging. Secondly, my Android is where things got wild. I changed the calendar date on my phone, with the Alarm tab, under Clock and Set Date & Time. I changed it March 1st 2025, then took off every option that said  'automatic' or 'automatically'. I then went to my Google Home App. Then did the whole device and connect to device. My flat screen went to code, then connected through the Chromecast number and then my wifi name. The flat screen started saying updating loading, etc and loaded to 100% My phone said linking to Chromecast. Here's the weird part. I didn't hit 'Next' when it said "Linking Chromecast' for it was going at it's own pace, as my Chromecast device connected on my flat screen was already done and said "Almost Done" and loaded up to the atmospheric digital wallpaper and time. I then casted a video on my laptop; which by the way didn't have the changed date like my phone did, and sure enough the flat screen was streaming my video from my laptop. My laptop is a Google Chromebook. I then changed the date back to the current date on my phone. Restarted my phone and sure enough, my Google Home app displayed what I was streaming from my laptop, onto the flat screen. I hope this helps anybody in need. It was a mud wrestle, but I prevailed awkwardly out the gate, and I really hope you all do to; because I'm so not gonna resort to overpriced cable TV packages from my TV provider. 

[pshetty74]

Hi by when can I expect the app to be updated to the latest version. 

[Derik64]

I dont know. There are thousands of questions, I am not able to answer all. Setting back the time and doing a new setup worked for me.

[parag2k4]

When is the google Home app update gonna be rolled out in Australia.

[Ganesh999t]

Hi,

Issue is not yet been resolved. If you don't know how to resolve issue, please don't give falls statements and call to some experts and resolve the issue.

Thanks & Regards

[poldy457]

When will NZ get the update!? It's taking so long guys. Wtf.

[Parky68]

I'm in Whanganui and downloaded the latest Google Home on my daughter's iphone; worked as expected. Google Home on my S24 did not.

[えりりん]

いつになったら最新バージョンに更新出来るんですか？

1週間以上待たせてまだきちんとした対応が出来ないんですか？

[HayleyAnne]

The updated app software has not resolved the issue. How is this resolved?