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Wifi can't communicate with chromecast

Sophie
Community Member

I had the chromecast already installed before. today I changed my wifi password and also I changed my wifi from 5ghz to 2.4 ghz. The chromecast is able to find the wifi and I can also change the new wifi password in the home chromecast app, but it will not connect. It says: Can't communicate with chromecast. How do I make my chromecast connect with my wifi again?

Thank you in advance!

3 REPLIES 3

djtetei
Bronze
Bronze

Forget the WiFi network with previous password and connect to the WiFi network with the new password.

Reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Sophie, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran