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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26022 Views
  • 0 replies
  • 11 kudos

Cast Screen

So we recently got a new internet provider and also someone in our house got a Roku tv and everytime they watch tv it connects to my laptop ( Chromebook ) and I can not get it to stop casting what they watch or listen to I am able to control there tv...

Bkyles_4 by • Community Member
  • 347 Views
  • 1 replies
  • 0 kudos

Walker TV pairing

Hi, I cannot find a pairing code for a Walker TV.Any ideas? I tried Sony as a substitute but no joy...

Groups not working with Chromecast audio

So for the last 2 years my groups has worked absolutely fine with my net speaker, home mini and my Chromecast audio in my hifi. This has been untill my network needed to be fully reset same routers and mesh network and settings.However I cannot get a...

Granty by • Community Member
  • 323 Views
  • 0 replies
  • 0 kudos

Resolved! Chromecast won't stay connected to WiFi

I recently got a new router and after setting it up, my Chromcast won't stay connected to it. It says it is connected, but within a few seconds, it disconnects. Watching it from the WiFi settings it just continously goes through a loop of automatical...

JoeRow by • Community Member
  • 6604 Views
  • 40 replies
  • 1 kudos

Chromecast Connection Inconsistent

I didn't have this issue when I was using a Pixel and an older chromecast, but trying to cast from a Samsung phone means resetting the wifi connection 9/10 times. It should work that way but it's the fastest way I found to connect to a chromecast. Th...

im9810 by • Community Member
  • 383 Views
  • 1 replies
  • 0 kudos

Chromecast Ambient Mode Issues

Issue #1: Google Photos Ambient mode wont let me use selected albums.Issue #2: Google Photos Ambient mode when selecting favorites doesn't recognize that I have changed my favorite images and still uses a number of old imagesThis is as much a Google ...

im9810 by • Community Member
  • 772 Views
  • 1 replies
  • 0 kudos

Chromecast offline in Google Home .. but it’s not

I have a CCwGTV (HD) which suddenly a few days ago stopped working with CEC. I tried every possible solution I could find online, including resetting to Factory Settings and setting the Chromecast up as new again, which did solve the CEC problem, but...

Google TV remote center button not working

Hello,When I turned off my GoogleTV monday evening, everything was working on my 14 days old GoogleTV 4kToday when I turned it on, center button, completly dead... New remote or what to do ?ThanksFlemming

Profile password for adult account.

Why is there no password for the adult profile on google tv? One flaw is that kids can restart the Chromecast and easily access the parent profile without a password required. Also If you have two or more kids with their own profiles, how can they sw...

lotayke by • Community Member
  • 329 Views
  • 1 replies
  • 0 kudos
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