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YouTube TV freezes so it essentially crashes on multiple hardware

Meni
Community Member

This is been happening since last night YouTube TV after five minutes or so the screen freezes there’s no sound

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there To me,

I apologize about the late response, thank you for being patient! Were you able to fix that YouTube TV issue? If not, I'd be happy to help out, as I can imagine it's pretty frustrating to have your app keep crashing! Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What is the firmware version of your Chromecast?
  • Does this occur with the mobile app, as well as the website?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from To me, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran