Youtube Music and Chromecast Ultra

[Terry82]

Searched for this topic but found nothing specific to my case.

When I cast Youtube Music to my Chromecast Ultra, I experience severe volume variances between songs, presumably as some sort of volume leveling or dynamic compression. For example, within the same album, track 1 acts as an intro to track 2. Track 1 is an quiet instrumental that crescendos into track 2, but track 2's volume has been significantly reduced. I can't find any way to prevent this auto volume leveling when casting.

Notes:

1. This does not happen when listening directly on a desktop browser or the Youtube Music app - this occurs specifically when casting to my Chromecast Ultra from browser or app.

2. This does not happen when casting using a different app, for example VLC.

3. My Chromecast Ultra is plugged into the HDMI port on my TV and my TV outputs the audio to my AV receiver using passthrough mode. In other words, my TV is not altering the volume, it's passing it straight to the receiver via optical output.

I'd like someone to confirm with me that a) this is a decision Google is making and b) that there's nothing I can do about it. It utterly ruins some of the albums I listen to and I'm so frustrated that I can't find any information about it.

Thanks

[moralesvicente]

Hello Terry82, 

Thank you for taking an interest in our community. I’m sorry to hear that you’re experiencing volume variance between different songs. So don’t worry; I’ll be more than happy to help. 

I appreciate the useful information shared with me, so please answer the following questions to assist you more efficiently. 

• Have you experienced this issue before?
• Have you performed some troubleshooting steps? If so, what have you taken so far? 
• When did the situation first occur? 

In the meantime, try to perform these steps. 

• Try to change the HDMI port and check if the trouble persists after performing this step.
• Reboot your device. For detailed information, refer to Reboot your Chromecast device. 
• Reboot the router. 

If you have any more information that could be helpful, please let me know.

Best regards,

Daniel

[Terry82]

Did you read my message? I have clearly shown this to be an issue specific to Chromecast and YouTube music. How is rebooting my router or changing HDMI cables going to help? 

Don't waste my time.

[moralesvicente]

Hi Terry82

Thank you so much for keeping me updated. 

Based on the information that you have provided me, there seems to be specific trouble with YouTube Music; I suggest reaching out to their support team for more help. They should be able to provide you with some troubleshooting steps to get things working again.

Regards,

Daniel

[Terry82]

How do I do that?

[moralesvicente]

Hey  Terry82, 

I appreciate you staying informed. For further assistance, click on the YouTube Music Help link. In that community you’ll receive more help, so things can go smoothly again. 

Regards,

Daniel 

[Terry82]

Your link doesn't even work. Says site can't be reached.

[moralesvicente]

Hi Terry82,

Thanks for letting me know. Please try to click on the link again; it should be able to work fine.

Let me know how it goes. 

Best regards,

Daniel