chromecast 😵‍💫

[ih8teAI]

Where to begin?

So as far as I know I have a gen 3 chromecast. Today we got our wifi service changed and I need to connect my device to the new network. Per google's "support" info I must have access to the old network, I obviously do not. Per google I can get around this by doing a factory reset of my device, however when I attempt to do this my google home app (ios) states that the device's settings cannot be accessed. Please help, this is such [redacted] I'm at my wit's end.

[RXShorty · Accepted solution]

Hi @ih8teAI

Please try factory resetting your Chromecast.

This can be done by holding the button while connect to a power source. 🙂

[Jeran]

Thank you for helping out on this thread, RXShorty!

Hey there ih8teAI,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey there ih8teAI,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

[Jeran]

Hey ih8teAI,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran