Hi missubolton,
Thank you for posting here in the community. I apologize that your laptop isn't able to cast your ITV X program, even though the Chromecast box indicates that casting is enabled but only shows a blue screen. I understand that it must be frustrating that your Chromecast stopped working a few days ago and still hasn't been resolved. Let's explore together for a solution.
I just want to confirm a few questions to clear your concern and further assist.
- How far is the Chromecast from the router?
- How far is your Chromecast box from the laptop when they try to cast?
- Is the internet connection stable?
- Has there been any change to the router settings?
- Are the devices connected to the same network?
Please keep me posted. I'll look forward to your response.
Regards,
Byron
