Google Nest Community

After nearly five months of 3rd Gen device failure, multiple photo uploads, communication exhanges, form completion, case escalation, and coutless troubleshooting sessions, I will look to replace the failed 3rd Gen Thermostat with another manufacture...

@Markjosephp First wrote about this in May. Missed your reply in June, and the thread was subsequently closed. The problem has persisted with the device continuously going offline, and sometimes with a blank screen that will not awaken. Should this d...

Spoiler (Highlight to read)Spoiler (Highlight to read) Over the past few weeks the 3 Gen Nest thermostat has repeatedly gone offline. Sometimes it will reconnect, but now I mostly have to restart. Up to to five or six episodes dailey Tried all of the...