Google Nest Community

Cannot open Digital Wellbeing in Google Home iOS

Hey,I've read a few discussions already about people not being able to open Digital Wellbeing in Google Home IOS. The issue is, once you click on digital wellbeing button, it says it cannot open (and ask to try again).As I said, some posts were alrea...

Battery is dead. It will not take a charge.

I have 5 Nest Cameras. My newest one (November 2022) will not hold a charge. I tried the factory reset. Does nothing? The battery is dead. How do I return it? I bought it through Amazon, however, it was purchased November 2022. I have many Nest devic...

Low battery warning on thermostat

Hi, I’m having the same issue as a previously posted problem. I’m am getting a low battery notification even after changing out the batteries. I noticed that a tech responded and provided a link to a form specifically for the other poster. Could you ...

Nest Doorbell fell off cradle. Lens damaged

How does one go about getting the lens repaired? These forums have not been much help. The links I see just keep routing me back to a thread discussing this issue

brand new battery cameras will not hold a cherge

I just bought the Nest Battery cameras. I have one outside and one inside. The one inside was plugged in for 10 hours, then unplugged to charge the other camera and the charge on the inside camera did not last the night. I am very disappointed with t...

Replacement thermostat

I had a HVAC company look at my heating problem and they said the Nest Thermostat isn't sending the correct voltage to my system. They changed the g wire with Y1. They will return to install my replacement Thermostat when I receive it. I can't seem t...

Google Nest Video Doorbell - Unable to Setup

After receiving a new wifi router, I've had to configure the device onto new wifi. I've pressed the button on the back to factory reset (5sec). Waited for light to flash. Opend Google Home app -> add new device (Nest Camera. Scanned QR code on back o...

Download the Google Home App

I have installed a new Hardrive and Router on my Windows 10 Computer. I do not have the Google Play Store App ;installed and understand that I cannot download it, but I need to download the Google Home App to update my my new WiFi Name and Password t...

Learning thermostat won't upgrade & can't add sensor

I have a 3rd Gen nest learning thermostat. There's not wifi issues, it's connected to internet. It hasn't updated firmware since Nov 2021. It's running firmware 5.9.5-2. I recently purchased nest sensors, but when I try to add them, I got a software ...

Nest Thermostat base plate defective

The Nest thermostat won’t shut off the heat/cool and repeatedly starts and stops. An Ac/heating technician checked everything out and determined it’s a defective Nest base plate. I would like to send the unit back, because in addition, it’s not user ...

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