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Google Home App displays blank page on device settings

WhoDatBeDare
Community Member

Google Home App displays blank page on device settings

Not a frequent user on Google Home app

First time poster here.

Trying to use device settings.

But when selecting the setting icon (gear)

The dialog appears but is blank.

Any help would be greatly apprecaited.

 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Are you using the latest version of the Google Home app? (Check the App Store for updates.)

Have you tried force restarting the app?

  • Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
  • iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
  • Reopen the Google Home app.

Azarco
Community Specialist
Community Specialist

Hey there,

 

davidking Thanks for that steps.

 

WhoDatBeDare If issue persist after following the steps above, try these guide:

 

  1. Make sure your speakers and phone are connected on the same network.
  2. Uninstall and reinstall the Google Home app.
  3. Reboot your phone.
  4. If you're using an iOS device, make sure Local Network Access is turned on for the Google Home app.
  5. If all fails, try using a different phone.

Let us know how it goes.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hi WhoDatBeDare,

 

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey WhoDatBeDare

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex