09-08-2022 01:49 AM
Hi there I’m having some troubles connecting my new Lenovo link pro light bulb to the google assistant app. I have already set up the device on the Lenovo link pro app, and when I try and add existing device and search “Lenovo link pro app” it always takes me to the same screen (I will insert screenshot) I have tried all the instructions and yet it still does not work. I want to be able to link the blub to my google assistant and my Lenovo smart clock. Please help thank you
Answered! Go to the Recommended Answer.
09-11-2022 07:30 AM
This appears to be a problem on Lenovo's side:
https://forums.lenovo.com/t5/Lenovo-Link-App-Smart-Home-Essentials-and-Smart-Frame/Link-pro-not-conn...
One user suggested setting the device up using the Smart Life app, instead of the Lenovo Link Pro app. You can then go into the Google Home app and link the Smart Life app instead.
09-11-2022 01:00 PM
Heyyyy thank you so much! It working now!!
09-11-2022 07:30 AM
This appears to be a problem on Lenovo's side:
https://forums.lenovo.com/t5/Lenovo-Link-App-Smart-Home-Essentials-and-Smart-Frame/Link-pro-not-conn...
One user suggested setting the device up using the Smart Life app, instead of the Lenovo Link Pro app. You can then go into the Google Home app and link the Smart Life app instead.
09-11-2022 01:00 PM
Heyyyy thank you so much! It working now!!
09-11-2022 01:55 PM
You're welcome!
09-12-2022 02:44 PM
Hey folks,
We appreciate the help, davidking!
Monkeyss, glad to hear everything's working now. Do you have other questions or concerns?
Best,
Alex
09-15-2022 03:27 PM
Hi Monkeyss,
As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Alex