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Nest doorbell chimes option missing

CandiceAnguiano
Community Member

Hello,

I’m trying to change the chime theme on my nest doorbell and the option is gone. I had changed it about a month ago to the Thanksgiving theme but now there is no option to change back. Any suggestions?

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@CandiceAnguiano

Well there are only seasonal themes, and they are only available around the time of holidays selected by Google Nest, on a schedule determined by Google Nest, and the themes disappear sometime after the holiday. I've seen posts in the past where customers are unable to turn off a selected seasonal theme because the theme option is now gone. We don't use themes for those reasons.

When new seasonal themes become available, Google seems to post them here:

https://www.googlenestcommunity.com/t5/Blog/bg-p/blog

MplsCustomer
Bronze
Bronze

As of today, Dec. 1, seasonal themes are now available for our Google Nest Hello Doorbells in the Google Nest app.

janthadeus
Community Specialist
Community Specialist

Hi folks,

Checking in — were you able to activate your doorbell theme in the Nest or Google Home app? If so, how did it go? Let me know if there’s anything else.

I appreciate the help, MplsCustomer.

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey CandiceAnguiano,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Regards,

JT

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
 

Best,

Princess