Nest hub won’t finish setup.

[Frustrated2022]

Won’t complete set up. Says Almost done” then we’ve encountered an error. Then, nothing but Almost done. 

[jibski00]

Frustrated 2023- same issue. Google home won't issue a prompt on even what the issue is

[Dan_A]

Hi folks,

Thanks for posting and we're sorry for the inconvenience this has caused you. We're here to help. Is this the first time setting up your Nest Hub? Are you setting it up on your main Wi-Fi connection? What is the error message during the set up? What phone are you using? It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help.

Keep us posted.
 

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Paul_White]

Mine is an android doing nearly the same thing, in setup it says it needs an update and take me to play where there is a Google update that installs but won't open... it says loading and does nothing else

[Azarco]

Hello folks,

Have you had the chance to try the steps above? Try reinstalling the Google App and Google Play services on your phone. Make sure you're using a regular Google Account and connecting your device to a home private network. If the issue persists, try using a different mobile device.

Looking forward to your response.

Regards,

Alex

[Azarco]

Hello Paul_White,

Have you had the chance to try the additional steps above? Let us know by updating this thread and the Community will be happy to lend a hand.

Best,

Alex

[Azarco]

Hi there,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex