cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

google protect

kristyteach
Community Member

I have the google smoke CO detectors in my home. I am selling my house and would. like to know how to transfer the account to the new owners. 

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert

If you're planning to leave the device behind, simply factory reset it:

Reset Nest Protect and erase all settings - Google Nest Help

Thank you. When new owners move in, how do they get access? 

David_K
Platinum Product Expert
Platinum Product Expert

They would download the Nest app on a phone or tablet, and follow these steps:

Set up Nest Protect with the app - Google Nest Help

It would be handy for them if you made a note of the entry key. The entry key is 6 digits long, located on the back next to the QR code.