Doorbell camera

[Denise1]

Hello, 

I sent following message back in January 22 4 months ago, and I was asked to fill out a form and got no response?? The peeling has been even worse now and looks awful!

I love my Nest Doorbell Camera. I has started peeling and looks awful. Is there anyway to get help with this issue? 

[Brad]

Hey there,

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please note that unless the device is under warranty, we cannot issue a replacement. 

Please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you have had the chance to fill out the form above? Please let me know!

Best Regards,

Brad

[Denise1]

I have tried to submit several times and get this message everytime. Refresh this page and try again. Sorry, there was a problem with the form.

[Brad]

@Denise1

Please try to submit again, the form was fixed after this issue. 

Best regards,

Brad

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad