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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1768 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17928 Views
  • 0 replies
  • 7 kudos

Resolved! Camera won't Turn On

Moving a camera. Removed from the app and unplugged from the old location. At the new location, plugged it in and nothing. The outlet works fine as I tested. Resetting with paper clip has not helped. Only a couple weeks old. Any guidance would be app...

TZjr by Community Member
  • 1555 Views
  • 5 replies
  • 0 kudos

Recharging a nest camera

I spent 45 minutes on a chat with an agent about recharging a nest camera. The solution which worked came from a post on a google chat that I saw while trying to find some online help. The agent wanted me to do a factory reset. It appears that in ord...

Gquittner by Community Member
  • 50890 Views
  • 22 replies
  • 7 kudos

Camera and migrating accounts

Can't get Google account going; used to have Nest app but can't open now or miigrate; any leads for a service person in Marin County CA

HAR1 by Community Member
  • 870 Views
  • 4 replies
  • 0 kudos

Unable to connect my nest doorbell

I bought a nest wire-free doorbell for my home in Egypt and I am unable to set it up with google home. I reach a point where it asks if I have other devices to connect to and I am only given the option to create a network, and when I do so I get an e...

Help! Please

Hi can anybody help me? I am moving house and need to cancel my Nest Subscription as leaving the camera in situ for new owners. I never did merge my Nest with Google and am baffled as to how to cancel my subscription. I seem to be going round in circ...

Wharrior by Community Member
  • 870 Views
  • 4 replies
  • 0 kudos

Nest doorbell video streaming Hub2

Hi,I recently bought the Nest doorbell (powered). It works fine, but when the images are streamed to the google hub2 I get no image. Can you help me adjust the settings? thx, Andy

broecka by Community Member
  • 1941 Views
  • 10 replies
  • 0 kudos

Nest outdoor camera went grey

I read all the other posts and tried what was recommended. I was wondering if there were any other recommendations. Our Nest outdoor camera (installed October 2019) went grey horizontal lines last night. We tried things recommended here, but nothing ...

maryefk by Community Member
  • 2584 Views
  • 5 replies
  • 0 kudos

Next doorbell quit recording

My google nest wired doorbell quit recording. Unit is only 5 months old and worked fine upuntil a January. I didn’t notice it until a delivery was made but I never received a message about a package at my front door. Is there a limit to how much one ...

Rudy49 by Community Member
  • 945 Views
  • 4 replies
  • 0 kudos

Nest camera with floodlight issues

Hello,I have a doorbell camera and a nest floodlight camera working on my google home app. I have tried 5 times, with 5 different cameras, setting up a 2nd nest floodlight camera. Everytime I install the new camera in the app, only the camera shows u...

Rolex123 by Community Member
  • 2563 Views
  • 12 replies
  • 1 kudos

camera update

i now only have 1 nest outdoor camera at one location, my account shows 3 cameras with 3 locations, i want to change

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