07-28-2022 06:14 AM
Hi,
Sadly, my Doorbell took a fall, and with the extruding lens, it landed on it, breaking it.
Can it be replaced, and at what price?
Regards.
07-28-2022 08:43 AM
Hey there,
Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support.
Best Regards,
Brad
07-28-2022 09:15 AM
Hm, okay. I see others being asked to fill a form though? Is there a reason for that not applying here? 🙂
07-28-2022 09:45 AM
The form will be available once you follow the link, fill out the question, Next, Next and then choose your option for contact. Support will want to check and make sure that your device is still under warranty. It's generally going to be better for you to process it with Support.
Best regards,
Brad
08-03-2022 09:52 AM
Hi there,
Just checking in on this thread and the activity on it. Did you have a chance to reach out to Support? We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.
Best regards,
Brad