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Doorbell lens replacement

HEYFANTA
Community Member

Hi, 

Sadly, my Doorbell took a fall, and with the extruding lens, it landed on it, breaking it.

Can it be replaced, and at what price?

Regards.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support

 

Best Regards,

Brad

HEYFANTA
Community Member

Hm, okay. I see others being asked to fill a form though? Is there a reason for that not applying here? 🙂

Brad
Community Specialist
Community Specialist

@HEYFANTA

 

The form will be available once you follow the link, fill out the question, Next, Next and then choose your option for contact. Support will want to check and make sure that your device is still under warranty. It's generally going to be better for you to process it with Support.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. Did you have a chance to reach out to Support? We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad