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How do set up my nest camera with just the serial number?

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.


Original poster: Frankie Rogers 


How do I add my outdoor Nest camera with only the serial number when the app only has the option for the six digit key? The camera is outside near the roof and to high to reach. I recently updated my home network which is why I need to add it back.

Gold Product Expert
Gold Product Expert

Hi Frankie,

I'm afraid you can't do that. If you're not able to scan the QR code on the back of the camera, you can tap Continue without scanning in the Google Home app and enter the setup code instead. If you don’t know where the setup code is, you can tap Find the code for help.

So what. Nest camera is trash now?

I found the code after entering the 6 digit code I’m asked to locate the serial # after finding I’m told to keep the last 4 digits of serial # ????  THEN NOTHING HAPPENS what next

I found and entered the 6 digit code but what next

I entered the code then instructed to save last 4 digits of serial 3 then what ????

Community Member

I already set up my outdoor nest cam and I now want to change my wifi password.  It is asking me to scan the code.  It is 30ft away hanging from my roof.  How do I do that?

Community Member

Same problem. You would think the company would have a way to reconnect if you change WiFi !

so let’s make people climb up on their houses and uninstall the camera every time they change their settings 🙄 brilliant 

Community Member

Mine won't scan and there is no 6 digit code.  Very disappointed