11-16-2022 05:37 AM
Hi @Brad .
The thread to discuss this issue with the video thumnails and previews seems to be locked but there was still open questions and discussion on it. It seems to have closed immediately after I posted my comment and just a few minutes after you posted your last comment saying you would close it in 24 hours if ther was no more discussion.
Is it possible to reopen it? Or is there another option for the users on that thread to get info on this?
Link to thread below.
11-21-2022 10:29 AM
Thank you for sharing this feedback, but I am afraid we cannot open that thread as it is from months ago. You are welcome to create a new thread to seek assistance. I would be more than happy to assist you further here if you wish.
11-26-2022 05:48 PM
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help here, Brad.
11-27-2022 06:31 PM
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.