Legacy Nest Home app

[Sonny486]

This issue is an issue where when using Android Auto, if I view something on the legacy Nest Home app, after closing the app, it mutes the audio on Android Auto and does not release it until I play a YouTube video or something like that.

Samsung S21 plus and Android Auto.

[Dansquestions]

There is very little support for the nest legacy app. Google will recommend using Google home app. It is missing some features of nest app

[Sonny486]

Until the Google app supports ALL features, it's still needed.

Google should support it.

[Dansquestions]

Should yes, but in reality the customer service regarding anything nest is extremely poor. 

[Brad]

Hey folks,

Thank you for your feedback on this issue, I fully understand the frustration you are experiencing with the Nest App. Unfortunately, I am not sure this is something that can be fixed at this time. I would suggest providing your feedback via the app and letting the engineering team know. 

Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.