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Legacy Nest Home app

Sonny486
Community Member

This issue is an issue where when using Android Auto, if I view something on the legacy Nest Home app, after closing the app, it mutes the audio on Android Auto and does not release it until I play a YouTube video or something like that.

Samsung S21 plus and Android Auto.

 

 

6 REPLIES 6

Dansquestions
Community Member

There is very little support for the nest legacy app. Google will recommend using Google home app. It is missing some features of nest app

Sonny486
Community Member

Until the Google app supports ALL features, it's still needed.

 

Google should support it.

 

 

Should yes, but in reality the customer service regarding anything nest is extremely poor. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thank you for your feedback on this issue, I fully understand the frustration you are experiencing with the Nest App. Unfortunately, I am not sure this is something that can be fixed at this time. I would suggest providing your feedback via the app and letting the engineering team know. 

 

Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.