08-02-2022 05:49 PM
It won’t turn on at all. I noticed I hadn’t gotten notifications and realized it was off completely. I live in GA- it’s impossible to keep the heat away. I unwired and gave it a rest. A week later, tried to rewire and nothing. No power at all. It appears fried. The face is peeling almost making it look like a film that wasn’t taken off but that’s not the case. I’m very upset that I spent the extra money for a google product to connect to my google hub home expecting it to out last the Rings etc.
08-09-2022 09:10 AM
Hey there,
Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support. They should be able to assist you further with your inquiry.
Best Regards,
Brad
08-12-2022 09:13 AM
Hi there,
Just checking in to see if you have had time to reach out to Support regarding this inquiry? Please let met know.
Best regard,
Brad
08-15-2022 09:18 AM
Hey folks,
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
We invite you to search the Community to see if a discussion is open and ongoing about your topic. If not, feel free to start a new thread.
Best Regards,
Brad