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Less than 2 years and my Google Doorbell is peeling and has now lost power.

Haleyhowell1224
Community Member

It won’t turn on at all. I noticed I hadn’t gotten notifications and realized it was off completely. I live in GA- it’s impossible to keep the heat away. I unwired and gave it a rest. A week later, tried to rewire and nothing. No power at all. It appears fried. The face is peeling almost making it look like a film that wasn’t taken off but that’s not the case. I’m very upset that I spent the extra money for a google product to connect to my google hub home expecting it to out last the Rings etc. 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support. They should be able to assist you further with your inquiry. 

 

Best Regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see if you have had time to reach out to Support regarding this inquiry? Please let met know.

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help. 

We invite you to search the Community to see if a discussion is open and ongoing about your topic. If not, feel free to start a new thread. 

Best Regards,
Brad