Faster, smoother camera timeline Read more
Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest outdoor camera says offline buy other cameras working.
I have 3 cameras and 1 doorbell camera. One of the cameras is saying offline. Normally when this happens I switch them all off and then back on and it resolves the issue. It's been off the whole day and have tryed switching off from mains and turned ...
Nest outdoor camera ALL show up on Google Home BUT not Google Nest app
We have four nest cameras. Two show up on the Nest app, ALL four show up on the Google Home app. How do I get all four to show up on the Nest app?
Nest Cam with Floodlight - Dead 20-days in
After 7:30 this morning - no more video stream via browser or mobile app. Light is green - video is dead! Attempted reset and reconnect - nothing. Am on same network and all that! Seems like this was rush to market. The UI for the mobile app is not t...
Camera of Google doorbell battery wire not working
Hii install my doorbell and during process I could see image of the camera. The Chime of the house is ringing when someone push the button. But I do not receive any other notification on my phone. Further more I can not see image of the camera. appl...
Camera History
I have 4 nest cameras and can see history for 5 days. I recently added an indoor camera and cannot see history for more than 3 hours. Why?I don't think it is related but I also cannot see the new camera in the Nest application. I can only see it in t...
Can’t set up Nest cam
Typo entered on serial on nest outdoor cam and it will not allow me to enter correct info. I've tried removing camera and reinstalling but it keeps defaulting to wrong serial that I entered. Help?
Nest Camera - how to see events more than 3 hours old?
I am trying to access any history on the Google Home app from my camera and it only provides history of 3 hours. I need to see yesterday's activity. Is it stored somewhere? How can I access just 24-48 hours ago? If I can't access it now, how do I cha...
Nest doorbell batteries
Installed and camera worked for 10 min but did not send notification to phone. Then it Went offline. Deleted the device in Google home. Reset internet and nest wifi. Reset and then did a factory reset of doorbell. When through the add device a few ti...
PEELING doorbell
Been trying to deal with the live chats this whole time about getting my nest doorbell looked at for the peeling issue but I've been hitting wall after wall. Even spoke with some customer service reps if it wasn't bad enough speaking with them before...
Resolved! Can I view my google nest cam overseas (Europe) without access to the camera's router connection?
I have a google Nest CAM and I am going to Europe. I was going to leave my WiFi connection on so the nest CAM is connected but I will not be able to connect to the router the cam uses. (The router will block external access, or unknown/unapproved url...
