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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1552 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17656 Views
  • 0 replies
  • 7 kudos

Nest doorbell (battery)

I changed my wifi, deleted all on my home app and reinstalled. Everything is working except the doorbell. I have done a factory reset (twice), Bluetooth is on, I am trying to add it to the same account as everything else.set up a devicenew devicepick...

JESANDSAR by Community Member
  • 2320 Views
  • 13 replies
  • 0 kudos

Nest Floodlight light problems

The camera and light function properly except for the duration of the floodlight after it detects motion. It will only stay of for 30 seconds not matter what the setting is on the Home app. Also, I can’t see how to manually turn on the light from the...

Resolved! No events recorded on Google nest camera outdoor battery

I am currently using the new home preview version on Android and IoS. Starting today my recording history is just showing as no events recorded. I have gone over back over the past 60 days and it is also showing as no events recorded. My camera is pl...

Mattd1 by Community Member
  • 10282 Views
  • 16 replies
  • 5 kudos

Nest Cam Timezone

Hi - If I look at the 'Last Contact' on my new Nest Cam (battery) it varies by exactly 1hr if viewed on my Pixel 6 v Chromebook.Any tips are most welcome.Regards RAC 

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RAC by Community Member
  • 1508 Views
  • 9 replies
  • 0 kudos

Nest Camera's Offline

Hi all!Hope you are all well - first time poster here! I have installed 3 Nest Camera's (Battery) and all was working well until I left our unoccupied holiday house which is about 2 hours from home. However the 2 Camera's closest to the router are no...

RAC by Community Member
  • 879 Views
  • 3 replies
  • 0 kudos

Doorbell notifications are off

Hi.The battery doorbell is not giving me the option to turn on notifications.The page where you can define a zone only allows me to set a zone and not choose what notifications I get.I don't think that the doorbell is notifying me of any activity at ...

liam0114 by Community Member
  • 868 Views
  • 3 replies
  • 1 kudos

all video event history gone

I have an annual subscription, expires in about 10 months. All of my 30 day event video history has vanished. Where is it?

pbee by Community Member
  • 1092 Views
  • 6 replies
  • 1 kudos

Connecting Hello

Hi all, I recently changed internet providers and went through a whole fiasco of resetting and reconnecting my cameras. All connected except my doorbell (Hello). The only work around I found was to create a new "home" which allowed the doorbell to co...

Jcox by Community Member
  • 1038 Views
  • 5 replies
  • 0 kudos
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