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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13607 Views
  • 0 replies
  • 5 kudos

Google nest battery

Hi. I reset my nest doorbell battery/plug in. And it will not connect. I keep getting an error message. Help!itsnot really getting started because i had it going then it failed for some reason

Kscherd by • Community Member
  • 2583 Views
  • 19 replies
  • 0 kudos

Can't moved nest gen 2 cameras to different Home name.

Like the title suggested I'm having a issue with my wired indoor camera. 1st I couldn't get them to connect then someone mentioned that if I create a new Home then I should be able to connect the cameras in it. And it worked, but now I can't move the...

Darkmekaro by • Community Member
  • 1966 Views
  • 10 replies
  • 1 kudos

Google Doorbell camera lens

Hi there. Just hoping to get some help here. I have a broken lens cover, not the lens, of a nest doorbell. Can we get a replacement cover or do you have to get a new camera?

Floodlight light application disappeared

Does anyone know how to reinstall the floodlight light application to the Google Home app? I had the floodlight light application for my front porch. Everything worked and he next day it was gone, and I can’t find anywhere to reinstall the floodlight...

EE1951 by • Community Member
  • 717 Views
  • 4 replies
  • 0 kudos

Battery lasts 6 days only

My Nest doorbell is 1 year old and the battery now lasts only 6 days after being fully charged. Does anyone else have this problem? What should I do to get a replacement?

Joris82 by • Community Member
  • 1923 Views
  • 11 replies
  • 0 kudos

Linked camera actions

Is there a way I can program my Nest system to turn on Camera 2 only when Camera 1 detects motion and have it stay on for a certain length of time? I have 2 cameras (1 in the foyer/doorway, 1 in the kitchen) and would like to only have the kitchen ca...

Sarae135 by • Community Member
  • 970 Views
  • 5 replies
  • 0 kudos

Doorbell chime connector

Does nest or Google sell the chime connector. Mine seems to have shorted out and no longer works. Came home one day to the door bell just buzzing. Then nothing after that.

Kevin3900 by • Community Member
  • 1011 Views
  • 5 replies
  • 0 kudos

Resolved! Doorbell notification on iohone

I am not getting doorbell notifications on my iPhone. I get them on my nest home device. when In settings the doorbell does not have a notification option like it does on my nest camera I get notifications from my camera

Bob58 by • Community Member
  • 1281 Views
  • 7 replies
  • 0 kudos

Resolved! Second handed Camera 2nd gen won't connect

Hello, I've just bought a semi used Nest camera 2nd gen and can't finish the setup. Keeps saying to move my device closer.Then I noticed that the light goes from white after powered on to full green (static) , meaning is everything fine (still no com...

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