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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1474 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17546 Views
  • 0 replies
  • 7 kudos

Nest Cam Timezone

Hi - If I look at the 'Last Contact' on my new Nest Cam (battery) it varies by exactly 1hr if viewed on my Pixel 6 v Chromebook.Any tips are most welcome.Regards RAC 

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RAC by Community Member
  • 1475 Views
  • 9 replies
  • 0 kudos

Nest Camera's Offline

Hi all!Hope you are all well - first time poster here! I have installed 3 Nest Camera's (Battery) and all was working well until I left our unoccupied holiday house which is about 2 hours from home. However the 2 Camera's closest to the router are no...

RAC by Community Member
  • 863 Views
  • 3 replies
  • 0 kudos

Doorbell notifications are off

Hi.The battery doorbell is not giving me the option to turn on notifications.The page where you can define a zone only allows me to set a zone and not choose what notifications I get.I don't think that the doorbell is notifying me of any activity at ...

liam0114 by Community Member
  • 853 Views
  • 3 replies
  • 1 kudos

all video event history gone

I have an annual subscription, expires in about 10 months. All of my 30 day event video history has vanished. Where is it?

pbee by Community Member
  • 1080 Views
  • 6 replies
  • 1 kudos

Connecting Hello

Hi all, I recently changed internet providers and went through a whole fiasco of resetting and reconnecting my cameras. All connected except my doorbell (Hello). The only work around I found was to create a new "home" which allowed the doorbell to co...

Jcox by Community Member
  • 1036 Views
  • 5 replies
  • 0 kudos

Google camera installation failure with Iphone

Can't get the camera to fully install. Gets all the way to the end of the process and says "Taking longer than expected". And then never does resolve. I heard this is only on IOS? Tech support raised to be reviewed by their engineers but, have heard ...

inspmike by Community Member
  • 3591 Views
  • 9 replies
  • 2 kudos
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