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Lost magnet(s) for Nest Camera

ajaywil
Community Member

I recently moved and misplaced the magnets to mount my nest cameras at my new home.  I looked everywhere and unable to find anywhere online to replace the magnets. 

Is there anyone that has found a solution to this issue or has been able to get Google to assist with replacement mounting parts?  Without the magnets, it is impossible to use the cameras.  Thanks!

9 REPLIES 9

MplsCustomer
Bronze
Bronze

@ajaywil 

Sadly, you can only try to get replacements if the camera is still under warranty.  See this similar post from today:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Lost-magnet-mount-for-outdoor-battery-c...

aatienza
Community Specialist
Community Specialist

Hey ajaywil,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

ajaywil
Community Member

Appreciate the follow-up.  I think I understand correctly.  If you misplace and damage the little mounting magnet, your Nest camera is basically useless.  Is that correct?  In my case that is $300 down the drain since I need two magnet replacements.

janthadeus
Community Specialist
Community Specialist

Hi all,

 

I'm sorry to hear that and I know where you're coming from. No worries, we'll check this out —  could you pleas fill out this form so we could further investigate?

 

Looking forward to your response.

 

Thanks,

JTz

aatienza
Community Specialist
Community Specialist

Hey folks,

 

It's us again. Were you able to fill out the form?

 

Thanks,

Archie

Yes, i filled out the form.

janthadeus
Community Specialist
Community Specialist

Hi there,

 

We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
 

Best,

JT

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

There is a simple solution. Amazon sells silicone boots for the outdoor cam.  Also small powerful magnets.  Put a magnet in the bottom of the boot and then slide it on the camera. It will do a good job of holding the camera in place.  Search on Google for Nest Outdoor Camera Boot.  A $13 solution that saved me $750 in replacement cameras.